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How can I resolve a conflict?

How can I resolve a conflict?

When you’re in a conflict or confrontation it can be hard to think straight, making it hard to resolve the situation appropriately. Here’s a quick easy acronym to help: LEAF (Listen, Empathize, Action plan, Follow through) ListenA simple and perhaps obvious, but often...

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When Brainstorming Ends Too Early

When Brainstorming Ends Too Early

We’ve all sat through brainstorming sessions, and I bet this situation sounds familiar: Someone poses the question or problem and people throw out ideas for a couple minutes. Someone writes them down on a list or flipchart. This continues until a really popular idea...

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Functional Silos and What to do About Them

Functional Silos and What to do About Them

A recent American Management Association (AMA) survey revealed that 83 percent of executives said that silos exist in their companies. 97 percent think they have a negative effect and 31 percent believe that silos have extensive destructive consequences. Silos are...

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Celebrations and Events to Build the Team

Celebrations and Events to Build the Team

by Peter Grazier Originally appeared in EI Network July, 1998 Through the years that I have been working with organizations, I have always been fascinated by the power of events and celebrations to pull people together. Since we spend our days working together and...

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Coaching as a Competency

Coaching as a Competency

by Stew Bolno, MBA, EdM In sports, teams have coaches. They recognize the importance of the role and working with individuals in order to improve performance. It is presumed that the professional coach knows more about the subject matter under discussion, than the...

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