MAP

Motivation/Relationship Problems
Team Conflict


 

[3] Resolving Conflicts

STEP 7. Test for satisfaction

Ask each party if the solution works for them. This again involves actively listing to the response. If one party is not really satisfied with the outcome, but is not saying so, then the conflict will probably arise again. Finding satisfaction releases tension and hostility.




 

Solving Conflict Problems:
[1] What is conflict? [2] Common Causes [3] Resolving conflicts [4] Suggestions