MAP

Motivation/Relationship Problems
Team Conflict


[3] Resolving Conflicts

STEP 2. Set the stage, plan your approach 

After putting yourself in a better frame of mind (in Step 1), it's now time to plan your approach to the resolution.

  • If you are still angry, find a safe place and person with whom you can vent your anger and get some honest, objective feedback. This should be a person who will not just side with you, but help you to look at the conflict from other points of view.
  • Look over the remaining steps of this process and begin to plan your approach.
  • Think through what you want to accomplish and create a vision of a desired outcome.
  • Mentally "see" this outcome as benefiting both parties and an image of both parties walking away satisfied.


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Solving Conflict Problems:
[1] What is conflict? [2] Common Causes [3] Resolving conflicts [4] Suggestions