MAP

Motivation/Relationship Problems
Team Conflict


[2] Causes of Conflict
There is miscommunication leading to unclear expectations


How often do we give instructions to someone, only to have those instructions misinterpreted? The ability to communicate is one of our most commonly used skills. As such, we sometimes take it for granted so that the words we use to communicate don't always clearly state the picture in our minds. When this occurs, errors often result that lead to frustration. Depending on a multitude of factors (stress level for one), the error sometimes results in conflict if neither person is willing to accept responsibility for it.

EXAMPLE: Miscommunication

Recommended Program:
Experience Taking Flight with DISC, our new DISC Training Program, based the book Taking Flight!: Master the Four Behavioral Styles to Transform your Career, Your Relationships…Your Life, a business fable that features a diverse group of birds confronted with a race against time to save their homes from impending disaster. Suddenly forced to work together, the birds must decipher the four DISC behavioral styles to bring out their best and solve the crisis.


Solving Conflict Problems:
[1] What is conflict? [2] Common Causes [3] Resolving conflicts [4] Suggestions