There is frequently inadequate communication between
those requesting a project and those carrying it out.
Many times we will see a manager
or other leader say to a team "Have your team look into …"
without discussion or clarification. The team, wanting to
appear competent, will charge into the project believing they
understand the mission. Too often, however, team members are
dismayed to discover that they have not been addressing the real
issue. The leader then, realizing the miscommunication, takes
the time to discuss the project with the team. Our point is that
this should have been done at the outset, and sometimes team
members must take the lead in requesting more information to
clarify the topic.
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